Corporate FAQ

What is the history and heritage of Mansfield?

Mansfield is one of America’s oldest plumbing manufacturers, founded in 1929 in Fredericksburg, Ohio. We make vitreous china sanitary ware in our main Perrysville facility, and manufacture products in two additional factories in Texas and Ohio. One of the largest domestic producers today, the Mansfield brand has been known for quality, style and performance for over 82 years.

We offer a full line of residential, commercial and institutional products in many materials, proudly “Made in the USA” by our 500+ employees. Our full line of products include; vitreous china toilets, lavatories and urinals; acrylic air baths, whirlpools, bathtubs and shower bases. To see the entire offering, go to the "Product Catalog" tab on this website.

Where can I purchase Mansfield products?

Our plumbing fixtures and fittings are available through one of the industry’s most extensive networks of more than 1,000 wholesale plumbing distributors with over 2,000 locations throughout the US, Puerto Rico, and Canada. Additionally, our plumbing products are sold through select retail, do-it-yourself home improvement centers and through 600 designer kitchen and bath showrooms. For a dealer or wholesaler near you, go to the "Wear To Buy" tab on this website.

Where can I purchase Mansfield parts?

Mansfield service parts are available at our many dealers, wholesalers and retail outlets throughout the United States and Canada. If you need to purchase a service part for your Mansfield product, simply visit our website to identify your product, and then contact your local authorized Mansfield dealer or wholesaler for pricing and availability. For a dealer or wholesaler near you, go to the "Where To Buy" tab on this website.

Mansfield products are extremely reliable, and we also carry parts for old and discontinued popular products. For personal attention, please fill out the online Technical Support form at www.mansfieldplumbing.com.

Does Mansfield sell product direct to consumer?

Mansfield sells our products exclusively with our network of showrooms, wholesalers and retail outlets throughout the United States and Canada. You will always obtain the best competitive pricing by contacting our local business “partners.” Our business “partners” stock and sell most of our products in each local market. For a dealer or wholesaler near you, visit our website at www.mansfieldplumbing.com.

Where can I purchase Mansfield products outside The United States and Canada?

Please contact customer service:
877-850-3060
custserv@mansfieldplumbing.com

Where do you manufacture Mansfield Products?

Most Mansfield toilets are manufactured in our main Perrysville plant located in Ohio, the largest vitreous plant in the United States. Perrysville employs over 500 people. We also manufacture products in both our Big Prairie, Ohio and Henderson, Texas plants. We are proud to be an efficient, high quality, quick ship, competitive US manufacturer, in the age of ever increasing global competition. All other products are sourced from our extensive overseas network of affiliated plants worldwide.

Where can I purchase stock in the Mansfield company?

Mansfield Plumbing Products is a privately owned, limited liability corporation. For additional corporate information, please contact our internal legal counsel at 419-938-5211.

How can I reach Customer Service?

Although most questions can be answered and supported by your local dealer or wholesaler, we are extremely proud of our outstanding customer service team. If you need to contact Mansfield, our Customer

Service Department is available:

- Products: Vitreous China and Parts; Acrylic whirlpools, bathtubs, air baths and shower bases.

Perrysville, Ohio: Monday – Friday 8:00 a.m. – 6:00 p.m. EST
877-850-3060

How can I reach Technical Service?

Most questions can be answered and supported by your local dealer or wholesaler. For comprehensive product solutions you can reach our highly skilled and professional Technical Support Department at:

- Products: Vitreous China and Parts:

Perrysville, Ohio: Monday – Friday 8:00 a.m. – 5:00 p.m. EST
877-850-3060

- Products: Acrylic whirlpools, bathtubs and air baths:

Henderson, Texas: Monday – Friday 9:00 a.m. – 6:00 p.m. EST
800-999-1459


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